Product Manager (Jenosize Marketing Cloud)
The Product Manager - Jenosize
Marketing Cloud must be able to
1. understand the consumer experience that
fulfills the brand promise
2. define the marketing platform capabilities
necessary to deliver a personalized experience reliably and efficiently
3. manage the development of those platforms
for users across the enterprise.
This role will also serve as an evangelist promoting the benefits of modern,
omni-channel marketing capabilities throughout the company. She/he understands
the positive impact modern marketing programs can have on an organization, and
is deeply passionate about enabling omni-channel, data-rich marketing programs
in an integrated approach that is directly driven by the strategic goals of the
company, and the health goals of our members.
The Product Manager will be part of recently expanded team focused on the long-term success of marketing and communication tools. Peer roles to the Lead, Product Management - Jenosize Marketing Cloud will be roles aligned to Marketing Planning, Message Fulfillment, Inbound Marketing, Digital Asset Management, and Marketing Data.
Why Product Manager Jenosize?
·
Our passion is to to create
Enterprise Technology to services global companies by Thai peoples.
·
Jenosize Marketing Cloud vision is to “Make
effective marketing simple” for every marketers and executives.
·
A variety of national front-row key
accounts from different industries such as Government, Retail,
Insurance, Fashion, or FMCG industries. They are waiting for you to
make a bigger impact and even-better software
projects.
Get
yourself learnt and disrupted every day by surrounding
yourself with a can-do-attitudes and ready to move forward 1 step every day.
This position is for?
·
Passion in Enterprise Digital Marketing
Software Product & Cloud with business, technology and marketing background
·
Crazy to create and deliver the digital
products for enterprise companies - make it powerful, drive business
impacts but simplicity and very easy to use.
·
Have mindset to grow and betterment everyday
& Changing yourself before changing the world
·
People who have Critical Thinking, Problem
solver and Solution finder who are open-minded, detail-oriented people and
strong management skills both people management and process & operation
management.
Job Description
·
Product Development Lifecycle: Oversees
and assesses product development lifecycle/process for the Marketing and
Communication Platform and identifies areas to drive enhancements and process
improvements based on knowledge of the organization, industry and technology
available in market.
·
Market Knowledge: Ensures
our marketing and communication channels are modern and up-to-date, capable of
efficiently delivering world-class communications to all customer types, and
ensuring that vendor partners are delivering as needed.
·
Strategic Direction: Provides
overall direction by analyzing business objectives and customer needs;
developing, communicating, building support for, and implementing business
strategies, plans, and practices; analyzing costs and forecasts and
incorporating them into business plans; determining and supporting resource
requirements; evaluating operational processes; measuring outcomes to ensure
desired results; identifying and capitalizing on improvement opportunities;
promoting a customer environment; and demonstrating adaptability and sponsoring
continuous learning.
·
Roadmap: Works with
stakeholders to determine short and mid-term product development strategy for
the Marketing and Communication Platform and ensures alignment with overall
member engagement vision and strategy. Ensures buy-in for the product
development strategy both internally and with key internal business partners.
·
Project Delivery: Works with
the IT Team to execute on roadmap through the implementation, with key focus on
delivering value to the organization as quickly as possible.
·
Platform Subject Matter Expert: Is an
expert at understanding how all of the parts of the Marketing and Communication
Platform fit together and the key capability that they provide to the
organization.
·
Collaboration: Works with
member engagement leaders, communication leaders, and other stakeholders to
recommend solutions to address gaps with product enhancements. Works closely
with cross-functional teams to establish shared vision for category product
development. Collaborates with internal and external partners to direct the
product development process and ensure a consistent customer experience.
·
Team Building: Develops
and implements strategies to attract and maintain a highly skilled and engaged
workforce by diagnosing capability gaps; recruiting, selecting, and developing
talent; supporting mentorship, workforce development, and succession planning;
and leveraging the capabilities of talent.
·
People Development: Ensures
associates are receiving learning and development opportunities. Coaches team
members and provides feedback to enhance skills, knowledge and work
performance.
Required Qualification
·
Three years' experience managing a Marketing
Technology Cloud environment with deep understanding various Marketing Cloud
components and the interconnectedness of those products.
·
Total of five years' experience managing and
supporting a marketing technology stack, including Marketing Software,
Marketing Campaign Automation, Marketing Cloud, Google Analytics, Tag Manager,
Appflyers, Amptitude, Mixpanel , Google Ads, Facebook Ads , Tableau, or similar
tools
·
Five years' experience in performance
marketing environment, including experience implementing marketing
infrastructure / ecosystem, managing digital platforms and experiences,
developing and managing multi-channel programs / campaigns, and developing and
supporting users of marketing performance reports / dashboards.
·
Demonstrated knowledge of multi-channel and
inbound / outbound marketing, including mail, email, digital, telephone, mobile
and social channels / media, in planned and triggered contexts.
·
Demonstrated track record of enabling
repeatable processes, driving advancement in quality, collaborating within a
matrixed marketing organization, and collaborating with business and IT in a
responsive and productive manner.
·
Demonstrated ability to build a
high-performance team, attract and retain talent, and develop and train others
on the above topics / areas of expertise.
·
Bachelor's Degree
Preferred Qualification
·
Experience in leveraging Marketing Cloud for
both B2C and B2B use cases
·
Experience in managing or developing in other
Marketing cloud products
·
Familiarity with complex content creation and
management platforms, and related business processes to support high volume,
personalized interactions across marketing channels.
·
Strong understanding of identity management
and data integration including mastering and integration technologies as well
as digital fingerprinting and data integration for digital identities including
cookies and devices.
· Master Degree of Business Administration (MBA), Technology Management, or Product Management
· Work experience in retail, FMCG, Real estate is a plus
Benefits and Perks
- Competitive salary
- Annual salary increment by your growth
- Quarterly performance bonus based on your job role’s OKR
- Provident fund
- Social security and Group insurance
- Annual leave 10 days per year
- Monday breakfast
- Wellness and sport activity
- Party and Happy hours
- Free snack and drinks
- Company trip: domestic and international
